These terms and conditions will be part of the contract between the customer and Allpendulums.com. By accessing or using any part of the site, you agree to be bound by these Terms of Service.
All the orders placed the online store are subjected to the present terms and conditions and any order placed by the customer implies the acceptance of the present terms and conditions.
The Shop reserves the right to adapt or to modify at any time the present terms and conditions.
Items on sale on the online store are presented and detailed so that every customer is capable of knowing the essential characteristics of the items he would like to buy.
The photos illustrating the description are contractual ( the most of the time).
But we cannot guarantee that your computer monitor's display of any color will be accurate.
The prices are in euros and exclude the shipping costs.
If you use the converter of foreign currencies available on the online store, the prices can be slightly different on the shop and at the time of the payment, this is because of the constant change of the rate of conversion of the various currencies.
Prices shown thanks to the automatic converter of the shop are given only for informational purposes, and Allpendulums.com cannot be considered responsible for these differences between the prices.
The shop reserves the right to revise its prices at any time but makes a commitment to apply the current prices at the time of the order, subject to the availability at this date.
The method of dispatch and the shipping costs are according of the weight of the package and of the zone of destination of the order.
The items ordered are payable counting and without discount, the means of payment is in the choice of the buyer among those proposed by the shop:
-Paypal: Payments are secured and are made with Paypal. The informations of the credit cards are coded under the protocol SSL (Secure Socket Layer) and never passes in transit in clear on the network.
-Credit card payment: payments are made via the solution of secure on-line payment Payplug or Hipay.
-Bank transfer: The customer has a time allowed of 7 days to make his transfer, after these 7 days his order will be cancelled
The delivery method and the shipping costs are according to the weight of the package and the destination of the order and are calculated according to the rates of the french postal service. Different mode of delivery can be proposed to the customers, according to the country of destination and to the weight of the order.
Delivery time: Lettre suivie Colissimo France Metropolitan 3 to 7 business days 3 to 7 business days European Union 5 to 20 business days 5 to 20 business days Canada and USA 7 to 20 business days 7 to 20 business days Rest of the world 15 to 30 business days 15 to 30 business days
The goods appearing on the web site are in stock and the orders are daily treated from Monday to saturday included.
The dispatch is usually made in the next 48h after the reception of the payment of the order.
In case of return of the package because of a mistake in the address given by the customer, of name missing on the mailbox or not retreat of the parcel in post office, the shipping costs to ship again the package will be chargeable to the customer.
In case of theft loss of the package:
In case of theft or of loss of the package, the tracking number give evidence of the distribution or the of the not distribution of the package.
The customer will have to contact quickly the shop so that a complaint can be deposited, by the buyer and by the shop, to the postal service.
However, as the tracking number is the evidence of the good work of the shop , The shop cannot be considered responsible, consequently no refund or exchange cannot be asked to the store.
Custom charges, taxes for international customers:
During international shipping, customs charges or taxes can be demanded to the customer in case of control of package.
This being totally out of our control, their amount cannot be demanded to the shop.
Our Return of the items:
According to the law, the buyer has a time allowed of 14 days as from the reception of his corder to return the item he bought.
The right of return can be applied only if the procedure below is respected and only if the products returned during the time allowed of 14 days still be sealed and in perfect condition.
Above all return, the customer has to contact the customer service shop by email.
According to the law n°80.335 of May 12th, 1980, The Shop saves itself the property of the goods delivered up until the complete payment of their price.
During the process of your order, the shop will collect your name, first name, address and email address, to be able to handle and to ship your order.
Your name, first name and address are then transmitted in The Post office as far as they appear on your package and this in the only purpose that you can receive the items that you bought.
These informations collected by Allpendulums.com will never be transmitted to any third-party, except The Post office, as explained above.
Your informations are saved on the website server and are accessible only by you, by connecting to your customer account, and by us.
You can rectify at any time these informations or ask for the deletion of your customer account (what will engender the deletion of these informations on our server).
The shop has no access to your information of payment.
Credit card information is always encrypted during transfer over networks.
If you have any question about the collect of these informations, feel free to contact us via the contact form.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the french laws.
Any contesting relative to the interpretation or to the execution of the orders will be examined with the biggest care and will be the object of an immediate amicable proposal.
In case of contesting not resolved between the shop and the buyer, only the commercial court the closest to the shop will be competent on the subject.
Questions about the Terms of Service should be sent to us via our contact page.