These terms and conditions will be part of the contract between the customer and the web shop Allpendulums.com
All the order placed the online store are subjected to the present terms and conditions and any order placed by the customer implies the acceptance of the present terms and conditions.
The Shop saves itself the possibility of adapting or of modifying at any time the present terms and conditions.
Items on sale on the online shop are presented and detailed so that every customer is capable of knowing the essential characteristics of the items which he would like to buy.
The photos which illustrate the description of articles are contractual.
The prices are in euros and exclude the shipping costs. In case of use of the converter of foreign currencies available on the shop, the prices can be slightly different on the shop and at the time of the payment, this is because of the constant change of the rate of conversion of the various currencies. The prices shown thanks to the automatic converter of the shop are given only for informational purposes, and the shop cannot be considered responsible for these differences between the prices.
The shop reserves the right to revise its prices at any time but makes a commitment to apply the current prices at the time of the order, subject to the availability at this date.
The method of dispatch and the shipping costs are according of the weight of the package and of the zone of destination of the order.
The goods ordered are payable counting and without discount, the means of payment is in the choice of the buyer among those proposed by Allpendulums.com shop:
-Paypal: Payments are secured and are made with Paypal. The informations of the credit cards are coded under the protocol SSL (Secure Socket Layer) and never passes in transit in clear on the network.
-Credit card payment: payments are made via the solution of secure on-line payment Payplug.
-Bank transfer: The customer has a time allowed of 7 days to make his transfer, after these 7 days his order will be cancelled
The Witching Hour shop has no access to the informations. As a result of which these informations are not kept on the servers and are asked at every new transaction on the site.
The delivery method and the shipping costs are according to the weight of the package and the destination of the order and are calculated according to the rates of the french postal service.
Different mode of delivery can be proposed to the customers, according to the country of destination and to the weight of the order.
The goods appearing on the web site are in stock and the orders are daily treated from Monday to saturday included. The dispatch is usually made in the next 48h after the reception of the payment of the order.
In case of return of the package because of a mistake in the address given by the customer, of name missing on the mailbox or not retreat of the parcel in post office, the shipping costs to ship again the package will be chargeable to the customer.
In case of theft loss of the package:
In case of theft or of loss of the package, the tracking number give evidence of the distribution or the of the not distribution of the package. The customer will have to contact quickly the shop so that a complaint can be deposited, by the buyer and by the shop, to the postal service. However, as the tracking number is the evidence of the good work of the shop , the shop cannot be considered responsible, consequently no refund or exchange cannot be asked to the store.
Custom charges, taxes for international customers:
During international shipping, customs charges or taxes can be demanded to the customer in case of control of package. This being totally out of allpendulums.com control, their amount cannot be demanded to the shop.
Return of the items:
According to the law, the buyer has a time allowed of 14 days as from the reception of his corder to return the item he bought.
The right of return can be applied only if the procedure below is respected and only if the products returned during the time allowed of 14 days still be sealed and in perfect condition.
Above all return, the customer has to contact the customer service of Allpendulums.com shop by email.
All the package must be shipped with a tracking number. In case of loss of the package by the postal service, the shop will ask you the number to track the package.
The shipping costs of the package to return the items are chargeable to the sender. No package sent in mode with repayment will be accepted by the shop.
If the procedure above is respected, Allpendulums.com makes a commitment to make the exchange or the refund of the product for a maximum time allowed of 14 days following the reception of the returned goods.
In case of refund, only the price of the returned item will be paid off. As the shiiping costs were used to send the package, they cannot be paid off to the customer.
According to the law n°80.335 of May 12th, 1980, The Shop saves itself the property of the goods delivered up until the complete payment of their price.
The information which are asked to the customer is necessary for the treatment and for the execution of his order. The files of data remain internal to The Shop and every person has a right of access and a rectification to the information concerning him, according to the data protection act of January 6th, 1978.
The present general terms of sale are governed by the French law.
Any contesting relative to the interpretation or to the execution of the orders will be examined with the biggest care and will be the object of an immediate amicable proposal. In case of contesting not resolved between the shop and the buyer, only the commercial court the closest to the shop will be competent on the subject.